Privacy policy

Company name: ESPADESA RETAIL SL

Address: RONDA DEL FERROCARRIL Nº 24, PLATAFORMA LOGÍSTICA ZARAGOZA (PLAZA), 50197- ZARAGOZA

C.I.F.: B50125152

Telephone: 976300850

E-mail: hola@beds.es

Personal data will be processed by the responsible entity when you provide it by completing the registration or contact forms, sending emails or calling by phone.

Data will be processed in order to communicate with the interested parties by any means and respond to queries and requests for information.

• Manage user registration. When the interested party voluntarily registers on our website, we collect your data with your consent to formalize your user registration and store the information that allows us to provide our services and maintain contact.

• Provide the requested service. We process your data to provide our services by managing orders, invoicing them, and communicating with you regarding the performance of the service by email or telephone if necessary in compliance with the contractual relationship, according to our purchase conditions.

• Comply with legal obligations. We will carry out certain processing operations in compliance with legal obligations, such as tax or accounting obligations, and we communicate with the relevant public authorities when necessary.

• Record calls. For quality reasons and for the continuous improvement of our customer service, we inform you that telephone calls may be recorded based on our legitimate interest. These recordings will be used exclusively for monitoring, training, and service optimization purposes.

• Respond to inquiries and requests for information. When the interested party sends us a query or request for information, we process their data with their consent to respond to the query or request.

• Communicate commercially with interested parties by any means:

  • When the user authorizes us in the contact form, we can communicate commercially with him by electronic means about our services and activities, treating his data with his consent.

  • When the interested party registers their email in our form in this regard, we process their data with their consent to keep them informed through periodic communications by electronic means about our services and activities.

Interested parties may object in each of the communications sent and additionally through the mechanism provided in the section "What are your rights?".

• Consider the candidates for our selection processes. If the interested party provides us with a CV, their data will be used to incorporate it into present and future selection processes in our entity and to communicate with them, even by electronic means, in relation to their candidacy.
• Use data storage and recovery devices. When the interested party visits our page, we will use cookies and other tools with their consent for the purposes set out in our Cookies Policy, where they can access more information about their types and duration.
• Through the information obtained from data monitoring, storage and recovery devices with the consent of the visitors who browse the web pages, and the analysis of their navigation and behavior, the elaboration of commercial profiles of clients will be carried out that allow sending personalized electronic commercial communications to those users who identify themselves with an email. You can obtain additional information in the Cookies Policy.
• We also use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. reCAPTCHA is used to check whether the data entered on our website (for example in a contact form) was entered by a person or by an automated program. To this end, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor accesses it. For the analysis, reCAPTCHA evaluates various information (for example, the IP address, the time the visitor has been on the website or the mouse movements made by the user). The data collected during the analysis will be sent to Google. reCAPTCHA analyzes are performed entirely in the background. The data processing is based on a legitimate interest in protecting your site against spam and abusive automated tracking. For more information about Google reCAPTCHA and Google's privacy policy, please use the following links: https://www.google.com/intl/es/policies/privacy/ and https://www.google.com/recaptcha /enter/android.html

We can communicate personal data to third-party providers in charge of processing, with the sole purpose of providing us with certain services following our instructions without using the data for their own purposes and in order to carry out activities that are our own, or to the administrations. competent public authorities in compliance with legal obligations.

If the Prior Appointment functionality is used, the contact details may be communicated to the entity that manages the store for which the interested party has requested said appointment, when said store is not owned by the person in charge reflected in this Policy. Interested parties can obtain more information about the recipient of the assignment through the mechanism provided in the section "What are your rights?".

As a general rule, the data will be kept as long as they are compatible with the purpose for which they were collected, in compliance with legal conservation obligations and to face the responsibilities that may arise from the treatment, to be later deleted.

The data collected for the purpose of commercial communication will be kept as long as said purpose lasts or the user opposes the treatment.

Call recordings will be retained for a period of 90 days to improve our customer service.

You can:

     1. Get more information
     2. Withdraw your consent when you have given it for a specific treatment
     3. Stop receiving our communications of a commercial nature, sending "I want to stop receiving commercial communications" to the email of the person in charge.
     4. Exercise your rights to:

• Access, or know what personal data of yours we treat;
• Rectification, or correct incorrect or inaccurate personal data;
• Deletion, or to delete the personal data that we have and that we are not legally obliged to keep;
• Opposition, or that we stop processing your personal data for a specific purpose;
• Limitation, or to restrict the treatment that we carry out;
• Portability, or to provide you with the personal data in our possession;

In order to exercise any of the rights granted by the data protection regulations, you can request a form for the exercise of rights from the person in charge or directly download any of the forms proposed by the Spanish Agency for Data Protection through this link and Submit it completed with the additional information that allows you to prove your identity, at the address or email of the person in charge.

Company Name: ESPADESA RETAIL SL

Address: RONDA DEL FERROCARRIL Nº 24, ZARAGOZA LOGISTICS PLATFORM (PLAZA), 50197- ZARAGOZA

C.I.F.: B50125152

Telephone: 976300850

E-mail: hola@beds.es

You can find more information about your rights or file a claim with the competent control authority at the Spanish Data Protection Agency http://www.agpd.es - C/ Jorge Juan, 6. 28001 – Madrid (901 100 099 - 912 663 517).

We have adopted the appropriate technical and organizational measures to guarantee an adequate level of security that prevents the accidental or unlawful destruction, loss or alteration of personal data, or the unauthorized communication or access to said data.

We have also enabled procedures to respond within the appropriate legal deadlines to any security breach that may occur regarding your personal data.

When hiring suppliers, we guarantee that they implement the appropriate security measures for the protection of personal data.

We have updated this Policy to adapt it to the requirements and obligations of the General Data Protection Regulation.

This last Policy is dated: 24/03/2025